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The new alerts are just the latest effort to improve communication under NYC Transit President Andy Byford. They will be used on the myMTA app and the MTA's revamped website, new.mta.info.
Customers are advised to check any of the MTA’s multiple communications channels at MYmta app, new.mta.info. (service status), live subway maps, Twitter ( @MTA, @NYCTSubway, @NYCTBus, @LIRR and ...