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2. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

3. Online help - Wikipedia

   en.wikipedia.org/wiki/Online_help

   Online help. Online help is topic-oriented, procedural or reference information delivered through computer software. It is a form of user assistance. The purpose of most online help is to assist in using a software application, web application or operating system. However, it can also present information on a broad range of subjects.

4. Zendesk - Wikipedia

   en.wikipedia.org/wiki/Zendesk

   Zendesk, Inc. Zendesk, Inc. is a Danish-American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007. Zendesk raised about $86 million in venture capital investments before ...

5. Issue tracking system - Wikipedia

   en.wikipedia.org/wiki/Issue_tracking_system

   Issue tracking system. An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but ...

6. Web desktop - Wikipedia

   en.wikipedia.org/wiki/Web_desktop

   Web desktops provide an environment similar to that of Windows, Mac, or a graphical user interface on Unix and Linux systems. It is a virtual desktop running in a web browser. In a webtop the applications, data, files, configuration, settings, and access privileges reside remotely over the network. Much of the computing takes place remotely.

7. Zoho Corporation - Wikipedia

   en.wikipedia.org/wiki/Zoho_Corporation

   Zoho Corporation. Zoho Corporation is an Indian multinational technology company that makes computer software and web -based business tools. [3] It is best known for the online office suite offering Zoho Office Suite. The company was founded in 1996 [4] by Sridhar Vembu and Tony Thomas and has a presence in seven locations with global ...