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If you are absolutely sure that the login information you have entered is correct, then someone else may have compromised your account. In this case, your account may not be recoverable unless you can prove that the account is yours. In rare cases, your account may have been renamed or usurped, especially if it has few or no edits. You can see ...
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Sign in to AOL Mail, a free and secure email service with spam protection, calendar, folders and more. Access your AOL account from any device.
Learn how to manage everything that concerns your AOL Account starting with your AOL username, password, account security question and more.
Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper ...
• Sign out of public computers - Always sign out of your accounts when you're done. • Don't fall for phishing scams - Don't click links you're unsure about, even from friends. • Check your login activity - Check the recent activity on your account for unusual logins .
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. Click Add email or Add phone number.; Follow the on-screen prompts to enter and verify your new recovery info.