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t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks.
If you find yourself unable to log in, you may have one of the problems addressed in the following paragraphs. If none of them seem to apply, ask for help at the help desk .