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  2. HP Business Service Management - Wikipedia

    en.wikipedia.org/wiki/HP_Business_Service_Management

    HP Business Service Management (BSM) is an end-to-end management software tool that integrates network, server, application and business transaction monitoring. HP Business Service Management is developed and marketed by the HP Software Division .

  3. Service management - Wikipedia

    en.wikipedia.org/wiki/Service_management

    Trade. Business and economics portal. v. t. e. Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex ...

  4. Managed services - Wikipedia

    en.wikipedia.org/wiki/Managed_services

    Business administration. Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff.

  5. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control information technology (IT) services offered to customers.

  6. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    The Information Technology Infrastructure Library (ITIL) is a set of practices and a framework for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.

  7. Business administration - Wikipedia

    en.wikipedia.org/wiki/Business_administration

    The administration of a business includes the performance or management of business operations and decision-making, as well as the efficient organization of people and other resources to direct activities towards common goals and objectives.

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