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Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
The Directorate General of Customs and Excise ( Indonesian: Direktorat Jenderal Bea dan Cukai abbreviated Bea Cukai or DJBC) is an Indonesian government agency under Ministry of Finance that serves the community in the field of customs and excise. The Directorate General of Customs and Excise has the duty to organize the formulation and ...
Service quality. Service quality ( SQ ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm. [2]
Garuda Indonesia is the flag carrier of Indonesia, headquartered at Soekarno–Hatta International Airport near Jakarta.A successor of KLM Interinsulair Bedrijf, it is a member of SkyTeam airline alliance and the second-largest airline of Indonesia after Lion Air, operating scheduled flights to a number of destinations across Asia, Europe, and Australia from its hubs, focus cities, as well as ...
Indonesian ( Bahasa Indonesia; [baˈhasa indoˈnesija]) is the official and national language of Indonesia. [8] It is a standardized variety of Malay, [9] an Austronesian language that has been used as a lingua franca in the multilingual Indonesian archipelago for centuries. Indonesia is the fourth most populous nation in the world, with over ...
Traveloka. Traveloka is a services and e-commerce site available in multiple languages. Classifying its products and services in the categories of travel, local services, and financial services, [4] the app has been downloaded over 100 million times [2] and has around 40 million monthly active users. It is claimed that the website lists around ...
Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the ...
Singtel (30.1%) Website. www .telkomsel .com. PT Telekomunikasi Selular, trading as Telkomsel, is an Indonesian telecommunications company founded in 1995. Its ownership is divided between Telkom Indonesia (69.9%) and Singtel (30.1%), which serves as Telkom's consumer services arm starting 1 July 2023 by its management takeover of IndiHome. [1]