Search results
Results from the Go Local Guru Content Network
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at 34th Street–Penn Station, were to open in early 2023.
An image of a new Customer Service agent helping out in a Brooklyn subway station. (Ray Raimundi/MTA) HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in...
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the Atlantic Avenue–Barclays Center station, were to open in early 2023.
A central directive for the new station agents will be to push passengers to use OMNY technology while going through the turnstiles. “The MTA is committed to enhancing the way customers receive...
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the Coney Island–Stillwell Avenue station, were to open in early 2023.
NEW YORK, NY — The Metropolitan Transportation Authority rolled out a new smartphone app and website Monday morning that aim to streamline how straphangers plan their commutes.
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at Flushing–Main Street, were to open in early 2023.
NEW YORK CITY — Most MTA subways are back in service Friday morning, albeit with disruptions and delays.
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at St. George Terminal, were to open in early 2023.
The Customer Service Initiative, known as CSI, is a part of the "Way Ahead plan," Metro-North’s strategic plan that includes initiatives designed to set new standards for safety, reliability and ...