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  2. Service (business) - Wikipedia

    en.wikipedia.org/wiki/Service_(business)

    Definition. A service is a set of one-time consumable and perishable benefits that are: delivered from the accountable service provider, mostly in close co-action with his internal and external service suppliers,

  3. Service (economics) - Wikipedia

    en.wikipedia.org/wiki/Service_(economics)

    Service (economics) A restaurant waiter is an example of a service-related occupation. A service is an act or use for which a consumer, firm, or government is willing to pay. [1] Examples include work done by barbers, doctors, lawyers, mechanics, banks, insurance companies, and so on. Public services are those that society (nation state, fiscal ...

  4. Service management - Wikipedia

    en.wikipedia.org/wiki/Service_management

    Generally, service management comprises six different capabilities that companies should consider for optimization: Service strategy and service offerings Service strategy definition; Service offerings definition and positioning; Go-to-market strategy; Service portfolio management; Spare parts management. Parts supply management; Inventory ...

  5. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    Definition of services. There have been many different definitions of service. Russell and Taylor (2011) state that one of the most pervasive, and earliest definitions is “services are intangible products”. According to this definition, service is something that cannot be manufactured.

  6. Business process - Wikipedia

    en.wikipedia.org/wiki/Business_process

    Business administration. A business process, business method, or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (that serves a particular business goal) for a particular customer or customers.

  7. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Definition. From the viewpoint of business administration, service quality is an achievement in customer service. It reflects at each service encounter. Customers form service expectations from past experiences, word of mouth and marketing communications.

  8. Goods and services - Wikipedia

    en.wikipedia.org/wiki/Goods_and_services

    Goods are items that are usually (but not always) tangible, such as pens or apples. Services are activities provided by other people, such as teachers or barbers. Taken together, it is the production, distribution, and consumption of goods and services which underpins all economic activity and trade. According to economic theory, consumption of ...

  9. Shared services - Wikipedia

    en.wikipedia.org/wiki/Shared_services

    Shared services is the provision of a service by one part of an organization or group, where that service had previously been found, in more than one part of the organization or group. Thus the funding and resourcing of the service is shared and the providing department effectively becomes an internal service provider.

  10. Business - Wikipedia

    en.wikipedia.org/wiki/Business

    Business is the practice of making one's living or making money by producing or buying and ... legal contracting, manufacturing or service production, marketing ...

  11. Managed services - Wikipedia

    en.wikipedia.org/wiki/Managed_services

    Definition. A Managed IT Services Provider (also known as an 'MSP') is a third-party service provider that proactively monitors & manages a customer's server / network infrastructure, cybersecurity and end-user systems against a clearly defined Service Level Agreement (SLA).