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Customers of Chase's online banking services saw double transactions, fees and payments in their accounts on Friday, in a glitch that was not fixed until late in the day.
JPMorgan Chase Bank, N.A., doing business as Chase, is an American national bank headquartered in New York City that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase.
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The problems presented themselves on Monday to users logging in to Chase's online banking service via computers and mobile devices.
Bank officials say the problem it may have been a software error caused by a "third-party database company", which made it impossible for Chase to process customer login details.
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