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Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.
Enterprise portal. An enterprise portal, also known as an enterprise information portal (EIP), is a framework for integrating information, people and processes across organizational boundaries in a manner similar to the more general web portals. Enterprise portals provide a secure unified access point, [1] often in the form of a web-based user ...
Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It was founded in 2000 under the name ExactTarget. The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding. It acquired CoTweet, Pardot, iGoDigital and Keymail Marketing.
Salesforce management systems (also sales force automation systems ( SFA )) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems .
Cirrus Insight is a customer relationship management (CRM) platform that integrates Salesforce with third-party services, including Gmail and Microsoft's Office 365. The application was the first on Salesforce's AppExchange application marketplace to integrate Gmail with Salesforce.com, and it was the top-ranked application on the site for five months in 2012.
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Wikipedia is a free online encyclopedia that anyone can edit, and millions already have . Wikipedia's purpose is to benefit readers by presenting information on all branches of knowledge. Hosted by the Wikimedia Foundation, it consists of freely editable content, whose articles also have numerous links to guide readers towards more information.
Software as a service ( SaaS / sæs / [1]) is a form of cloud computing in which the provider offers the use of application software to a client and manages all the physical and software resources used by the application. [2] The distinguishing feature of SaaS compared to other software delivery models is that it separates "the possession and ...
ShareMethods is a Web 2.0 document management and collaboration service with a focus on sales, marketing, and the extended selling network.It offers a software as a service (SaaS) subscription to companies and is available as a stand-alone application or integrated program with CRM tools such as Oracle CRM On Demand or salesforce.com.
Confluence is a web-based corporate wiki developed by Australian software company Atlassian. [4] Atlassian wrote Confluence in the Java programming language and first published it in 2004. Confluence Standalone comes with a built-in Tomcat web server and hsql database, and also supports other databases. [5]