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The 2012 contract with LAZ Parking (which was not its first [76]) was terminated in 2017 after employees were discovered "skimming" revenue; the company paid $5.5 million to settle the case. [77] A new contract with stronger performance incentives and anti-fraud penalties was then awarded to Republic Parking System of Tennessee.
In 2024, Terminal 4 announced an expansion of its Arts & Culture program [109] with a digital and static photography exhibit in collaboration with the Cradle of Aviation Museum; a mural representing Queens by local artist Zeehan Wazed; a series of photographs by Terminal 4 employees, and the first-ever freestanding hologram device in an airport ...