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The MTA's group station manager office hours program is now underway, and they want to hear your complaints. The program allows subway riders to speak directly with MTA managers to share their ...
Two Queens state lawmakers announced Wednesday their four-year plan to gradually eliminate fares on local MTA buses and Select Bus Services, proposing that yearly funding increase from $200...
MTA Blames Canceled Express Bus Trips On Driver Shortages - New York City, NY - While more than 95% of scheduled trips do take place, 80% of those that do not, result from not having enough...
Bus ridership also maintained a continuing decrease,: 94 as one hundred million fewer riders rode MTA buses in 2017 than in 2008. Rider complaints on social media intensified during the crisis: by mid-2018, there were 2,500 daily complaints to the MTA's and subway's Twitter accounts.
The OIG Investigations Division receives and investigates complaints from within and outside the MTA concerning alleged fraud and other criminality, waste, and abuse. The division's priorities are the detection and deterrence of fraud, the protection of MTA assets, and assuring the safety of MTA ridership.
The relief came right in time for rush hour Wednesday, in the form of a sleek new subway delay tracker, or "performance metric dashboard," now available on the MTA website. Click here to check it...
Metropolitan Transportation Authority. The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. Overview.
PROSPECT HEIGHTS, BROOKLYN — Bus riders from Prospect Park neighborhoods have a common complaint: the wait is too darn long. A new MTA study tallied those complaints ahead of a long-awaited...
2017–2021: transit crisis. In 2017, New York governor Andrew Cuomo declared a state of emergency for the MTA due to various incidents involving the NYCTA's subway and bus systems. At the time, only 65 percent of weekday trains reached their destinations on time, the lowest rate since a transit crisis in the 1970s.
The complaint details stories from five New Yorkers who depend on Access-A-Ride trips and have difficulties traveling on buses and subways, among them 70-year-old Valerie Britt.