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The Customer Service Initiative, known as CSI, is a part of the "Way Ahead plan," Metro-North’s strategic plan that includes initiatives designed to set new standards for safety, reliability and ...
Metro-North also provides local rail service within the New York City boroughs of Manhattan and the Bronx. Metro-North is the descendant of commuter rail services dating back as early as 1832. By 1969, they had all been acquired by Penn Central. MTA acquired all three lines by 1972, but Penn Central continued to operate them under contract.
They can also contact Metro-North Customer Service Center by calling 511, the New York State Travel Information Line, and saying: Metro-North Railroad. If you are deaf or hearing impaired, use ...
For those who prefer the telephone, information is available from the Metro-North’s Customer Service Center by calling 511, the New York State Travel Information Line, and saying: “Metro-North ...
The Metro-North Railroad (MNCR) is a commuter railroad system serving two of the five boroughs of New York City (Manhattan and the Bronx), Westchester, Putnam, Dutchess, Rockland, and Orange Counties in New York, as well Fairfield and New Haven Counties in Connecticut.
DOT, Metro-North to Unveil Customer Service Pledge - Stamford, CT - The pledge includes a section in which Metro-North promises to make providing timely information to passengers on board disabled ...
Stamford station, officially known as the Stewart B. McKinney Transportation Center or the Stamford Transportation Center, is a major railroad station in the city of Stamford, Connecticut, serving passengers traveling on Metro-North Railroad's New Haven Line, Amtrak's Northeast Corridor, and CT Rail's Shore Line East.
“This project is what Metro-North’s core mission is all about — delivering excellent customer service and improving regional mobility,” she said. “With new elevators and a renovated ...