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NEW YORK CITY - Do you have complaints about New York City subway stations?. The MTA's group station manager office hours program is now underway, and they want to hear your complaints. The ...
The MTA released a customer satisfaction survey Monday that showed the bottom-five lowest-rated subway stations. (MTA) Reasons for the lowest ratings hinged on a few key — and likely ...
The New York City Transit Authority (also known as NYCTA, the TA, or simply Transit, and branded as MTA New York City Transit) is a public-benefit corporation in the U.S. state of New York that operates public transportation in New York City.
The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. Overview
Here's How To Pay For Subway Rides With Your Phone. Straphangers will be able to test the MTA's new tap-to-pay fare system starting Friday. Here's what you need to know about OMNY.
NEW YORK CITY, NY – The MTA's boss admitted this week what every New Yorker already knows – service sucks. "Our customers are right; we aren't very good right now," said Joe Lhota, who is in...
Times Square-42nd Second subway station is — perhaps unsurprisingly — the busiest in New York City, according to a new study by Moovit.
HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in the near future, which will include MTA agents traveling around the station helping riders wherever they...
Select Bus Service (SBS; stylized as + select busservice) is a brand used by the Metropolitan Transportation Authority (MTA)'s Regional Bus Operations for limited-stop bus routes with some bus rapid transit features in New York City. The first SBS route was implemented in 2008 to improve speed and reliability on long, busy corridors.
Advocates praised the MTA for creating a more convenient app that meaningfully incorporated feedback from commuters, including disabled riders who rely on the Access-A-Ride paratransit service.