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April 15, 2024. The MTA may be violating New York City Human Rights Law for requiring people with disabilities to book Access-A-Ride trips by 5 p.m. the day before travel, a federal judge has found.
As part of the 2018 MTA Action Plan, the MTA would improve the Access-A-Ride interface to make the ride-hailing, vehicle scheduling, and traveling processes easier. [31] : 42 During the COVID-19 pandemic , there was an increase in the reports of AAR trips that were canceled, in part because of traffic congestion and a shortage of drivers. [124]
MYmta allows paratransit users to request services through Access-A-Ride, the MTA's paratransit offering. In addition, the app reports statuses and outages of elevators and escalators in accessible stations, extending the functionality also performed by the similarly named My MTA Alerts service into application form. Fare payment
new .mta .info /agency /new-york-city-transit. MTA Regional Bus Operations ( RBO) is the surface transit division of the Metropolitan Transportation Authority (MTA). It was created in 2008 to consolidate all bus operations in New York City operated by the MTA. As of February 2018, MTA Regional Bus Operations runs 234 local routes, 71 express ...
About 160,000 Access-A-Ride riders would qualify for discounts afforded to bus and subway passengers if the same rules applied to all MTA forms of transit, the lawsuit argues.
MTA To Test Ride-Hailing App For Riders With Disabilities - New York City, NY - A new MTA Paratransit app is also in the works.
In future versions of the MYmta app, the MTA planned to integrate the eTix functionality, as well as make it easier for Access-A-Ride customers to view when their vehicle will arrive at a certain point. In October 2020, the MTA unveiled a new digital map providing real-time arrival estimates and service updates.
Advocates praised the MTA for creating a more convenient app that meaningfully incorporated feedback from commuters, including disabled riders who rely on the Access-A-Ride paratransit service ...