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"The Star-Spangled Banner" is the national anthem of the United States. The lyrics come from the "Defence of Fort M'Henry", [2] a poem written by American lawyer Francis Scott Key on September 14, 1814, after he witnessed the bombardment of Fort McHenry by the British Royal Navy during the Battle of Baltimore in the War of 1812.
The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [48] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [49]
Market research is an organized effort to gather information about target markets and customers. It involves understanding who they are and what they need. [1] It is an important component of business strategy [2] and a major factor in maintaining competitiveness.
In deciding the value of a company, it is important to know of how much value its customer base is in terms of future revenues. The greater the customer equity (CE), the more future revenue in the lifetime of its clients; this means that a company with a higher customer equity can get more money from its customers on average than another company that is identical in all other characteristics.
John Stewart Service (August 3, 1909 – February 3, 1999) was an American diplomat who served in the Foreign Service in China prior to and during World War II.Considered one of the State Department's "China Hands," he was an important member of the Dixie Mission to Yan'an.
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Service industries are those not directly concerned with the production of physical goods (such as agriculture and manufacturing). Some service industries, including transportation , wholesale trade and retail trade are part of the supply chain delivering goods produced in the agricultural and manufacturing sectors to final consumers.
The 707 was based on the 367-80 "Dash 80". During and after World War II, Boeing was known for its military aircraft. The company had produced innovative and important bombers, from the B-17 Flying Fortress and B-29 Superfortress to the jet-powered B-47 Stratojet and B-52 Stratofortress, but its commercial aircraft were not as successful as those from Douglas Aircraft and other competitors.