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They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
August 19, 2024 at 1:58 PM. 1 / 2. A Boise-area customer-service rep is training AI. Will it replace him — but use his voice? Darin Oswald/doswald@idahostatesman.com. A year ago, Bryan Conner ...
A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service. The term is used in software engineering ...
Two class representatives will also be awarded $10,000 each to award them for their service to the settlement class. The rest of the money will be distributed to class members, who have submitted ...