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Know the warning signs and what to do if your account has been compromised. Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. •...
Monitoring your recent login activity can help you find out if your account has been accessed by unauthorized users. Review your recent activity and revoke access to suspicious entries using...
A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address,...
They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access...
This message was a well-constructed phishing email, meant to solicit account and credit card information. If you receive a similar message, DO NOT click on any buttons or links in it.
You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons: • AOL notices suspicious account activity. • You're using...
While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're...
• If you think someone else has used your account, immediately verify if any of your billing plans have been changed without your consent. Also, run a virus scan to rid the computer of any...
Add, replace or remove AOL account recovery info. Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your...