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The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. Overview
The New York City Transit Authority (trading as MTA New York City Transit) provides bus, subway, and paratransit service throughout New York City.
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at 34th Street–Penn Station, were to open in early 2023.
The MTA is currently testing another service, MYAAR, that will let paratransit users schedule a ride, track the vehicle's location and provide feedback within the MYmta app.
A major change for the new Customer Service Centers will be that the MTA agents won't remain inside the structures, but instead make their way around their respective stations looking to help.
Here's How To Pay For Subway Rides With Your Phone. Straphangers will be able to test the MTA's new tap-to-pay fare system starting Friday. Here's what you need to know about OMNY.
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the Coney Island–Stillwell Avenue station, were to open in early 2023.
But the MTA's new 511 travel information line should help get you where you're going. "Customers now have a single phone number for all transportation-related questions," said MTA Managing ...
The New York City Subway is a rapid transit system in the New York City boroughs of Manhattan, Brooklyn, Queens, and the Bronx. It is owned by the government of New York City and leased to the New York City Transit Authority, an affiliate agency of the state-run Metropolitan Transportation Authority (MTA).
The MTA Regional Bus Operations bus fleet is a fleet of buses in fixed-route service in New York City under the "MTA New York City Bus" (also known as New York City Transit or NYCT) and "MTA Bus" brands, both of which operate local, limited, express and Select Bus Service routes.