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MYmta allows paratransit users to request services through Access-A-Ride, the MTA's paratransit offering. In addition, the app reports statuses and outages of elevators and escalators in accessible stations, extending the functionality also performed by the similarly named My MTA Alerts service into application form. Fare payment
The Access-A-Ride paratransit services are provided by various independent contractors, mostly using vehicles owned by the MTA, with some exceptions. Although all buses are wheelchair-accessible, these vehicles provide an accessible transport option for MTA riders.
In future versions of the MYmta app, the MTA planned to integrate the eTix functionality, as well as make it easier for Access-A-Ride customers to view when their vehicle will arrive at a certain point. In October 2020, the MTA unveiled a new digital map providing real-time arrival estimates and service updates.
The MTA may be violating New York City Human Rights Law for requiring people with disabilities to book Access-A-Ride trips by 5 p.m. the day before travel, a federal judge has found.
Users in need of special accommodations can also book Access-A-Ride trips and see elevator and escalator outages at stations throughout the subway system.
The MTA is preparing to test a program that will let people in its Access-A-Ride program hail a taxi from their smartphones, the agency announced Wednesday.
The New York City Transit Authority also operates paratransit services branded as Access-A-Ride (AAR) for disabled customers who cannot use regular bus or subway service in New York City, and nearby areas in Nassau and Westchester counties, within MTA's three-quarter mile service area.
Here's How To Pay For Subway Rides With Your Phone. Straphangers will be able to test the MTA's new tap-to-pay fare system starting Friday. Here's what you need to know about OMNY.
The MTA offers 7-day and 30-day unlimited ride programs that can lower the effective per-ride fare significantly. Reduced fares are available for the elderly and people with disabilities. [17] [188]
Five New Yorkers with disabilities filed a class action lawsuit this week to force MTA officials to extend half-price and discounted fares to people who use the Access-A-Ride paratransit system.