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A bank teller (often abbreviated to simply teller) is an employee of a bank whose responsibilities include the handling of customer cash and negotiable instruments. In some places, this employee is known as a cashier or customer representative. Tellers also deal with routine customer service at a branch.
Many employers require employees to be cashiers in order to move up to customer service or other positions. Cashiers are at risk of repetitive strain injuries due to the repeated movements often necessary to do the job, such as entering information on a keypad or moving product over a scanner.
Cashier balancing is a process usually conducted in businesses such as grocery stores, restaurants and banks that takes place at the closing of the business day or at the end of a cashier's shift. This balancing process makes the cashier responsible for the money in their cash register.
Anyone skilled in customer service knows an upset client doesn't always lead with their actual problem; it's up to you to drill down to assess what is happening and how you can help. Explain...
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients.
Job duties include: Welcoming our customers, answering questions, providing advice or recommendations, ringing up sales, answering phones, restocking of hard goods and some light watering of ...