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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  3. Customer Service Job Description - AOL

    www.aol.com/.../15/customer-service-job-description

    Customer Service Job Description. Christine Rochelle. Updated . Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients.

  4. Job Descriptions Decoded: Sales/Customer Service Position - AOL

    www.aol.com/2014/05/14/job-descriptions-decoded...

    While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  6. Account manager - Wikipedia

    en.wikipedia.org/wiki/Account_manager

    Account manager. An account manager ( AM) is a person who works for a company and is responsible for the management of sales and relationships with particular customers. An account manager maintains the company's existing relationships with a client or group of clients, so that they will continue using the company for business.

  7. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

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