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The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. The Metropolitan Transportation Authority ( MTA) is a public benefit corporation responsible for public transportation in the New York City ...
Interactive voice response ( IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...
A McDonald's self-service kiosk in Nassau County, New York. An interactive kiosk is a computer terminal featuring specialized hardware and software that provides access to information and applications for communication, commerce, entertainment, or education. By 2010, the largest bill pay kiosk network was AT&T, which allowed for phone customers ...
Due to scheduled program upgrades, the Citizen Self Service (CSS) Portal will be unavailable Thursday, March 24 through Sunday, March 27. City staff will also not have access to the system during ...
The director of CAPS Paterson, Gemar Mills, make a total salary of $433,734 a year. Jodi McInerney, director of CAPS Asbury Park — and who herself graduated from Red Bank Catholic — was paid ...
Self-service password reset ( SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management software and often bundled in ...
California could soon deploy generative artificial intelligence tools to help reduce traffic jams, make roads safer and provide tax guidance, among other things, under new agreements announced ...
The City of Johns Creek launched its new Customer Self-Service (CSS) Portal, which allows customers to apply for permits, request inspections, track application status, and pay fees online ...