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Disable biometric sign in. Many smart devices are equipped with biometric authenticators. Learn how to use face, fingerprint or PIN authentication on your smart device to sign in.
While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're...
Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
The AOL homepage can be pinned to your Start menu to avoid having to open your browser and manually enter the web address. Pinning an item to your Start menu creates a tile that acts like a...
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important...
Use a secure option to access AOL Mail. Use an app password. Use AOL Desktop Gold. Use the AOL Mail website: https://mail.aol.com. Install the AOL app on your Android or iOS device. Keep your...
AOL Desktop Gold offers a variety of options for signing in to your AOL account. Review the sections below to learn how to add and switch between usernames, view all saved usernames, and how to...
Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification...
Sign in and go to the AOL Account security page. Under "2-Step Verification," click Turn on. Click Security Key. Follow the onscreen steps to add your Security Key. Add additional recovery...
If you've forgotten your password, you can reset it to get back in to your AOL account. It's also a good idea to update your password regularly and to make sure it's unique from other passwords...