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The MTA has already surveyed 2,000 commuters and done 180 hours of one-on-one interviews to get feedback on the app, officials said. The agency also plans to launch a bus, subway and rail ...
The first six customer service centers, including one at the Coney Island–Stillwell Avenue station, were to open in early 2023. [60] [61] The Coney Island–Stillwell Avenue station's customer service center opened in February 2023. [62] [63] The MTA also announced plans in 2023 to add bicycle parking racks at the Stillwell Avenue station. [64]
The New York City Transit Authority (also known as NYCTA, the TA, [2] or simply Transit, [3] and branded as MTA New York City Transit) is a public-benefit corporation in the U.S. state of New York that operates public transportation in New York City. Part of the Metropolitan Transportation Authority, the busiest and largest transit system in ...
The authority will refund part of your money based on how many days were left on the card when it was lost. Since October, the web site has seen 3,800 online claims of lost or stolen cards ...
Straphangers could also use WhatsApp (NYC Transit and Metro-North riders can receive customer service support in their native language through the help of Google Translate) or the LIRR TrainTime ...
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the 161st Street–Yankee Stadium station, were to open in early 2023.
MYmta is a mobile application -based passenger information display system developed by the Metropolitan Transportation Authority (MTA) of New York City. A beta version of the app was launched on July 2, 2018, and as of June 2019 is still undergoing beta testing. While other applications exist which serve similar functions, MYmta is an all-in ...
The MTA plans to expand the system to the entire subway system and all bus routes by late 2020, and it's expected to hit the Long Island Rail Road and Metro-North Railroad in 2022.