Search results
Results from the Go Local Guru Content Network
HP Business Service Management (BSM) is an end-to-end management software tool that integrates network, server, application and business transaction monitoring. HP Business Service Management is developed and marketed by the HP Software Division.
Generally, service management comprises six different capabilities that companies should consider for optimization: Service strategy and service offerings Service strategy definition
Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control information technology (IT) services offered to customers.
Business administration. Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff.
Service Integration and Management (SIAM) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single business-facing IT organization. It aims at seamlessly integrating interdependent services from various internal and external service ...
The administration of a business includes the performance or management of business operations and decision-making, as well as the efficient organization of people and other resources to direct activities towards common goals and objectives.
Operations management for services has the functional responsibility for producing the services of an organization and providing them directly to its customers. [1] : 6–7 It specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible product.
Business process management (BPM) is a disciplined approach to identify, design, execute, document, measure, monitor, and control both automated and non-automated business processes to achieve consistent, targeted results aligned with an organization's strategic goals.
Data center management is the collection of tasks performed by those responsible for managing ongoing operation of a data center. This includes Business service management and planning for the future.
Service governance is a means of achieving good corporate governance through managing internal corporate services across and throughout an enterprise.