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The Customer Service Initiative, known as CSI, is a part of the "Way Ahead plan," Metro-North’s strategic plan that includes initiatives designed to set new standards for safety,...
Metro-North provides service west of the Hudson River on trains from Hoboken Terminal, New Jersey, jointly run with NJ Transit under contract. There are two branches: the Port Jervis Line and the Pascack Valley Line.
The Metropolitan Transportation Authority (MTA) has announced the return of Metro-North Railroad "Summer Saturday" discount programs that allow monthly ticketholders to travel anywhere the ...
Hudson, Harlem and New Haven Line service is currently suspended to ensure customer safety during the course of the thunderstorms in our service area.
The Metro-North Railroad (MNCR) is a commuter railroad system serving two of the five boroughs of New York City (Manhattan and the Bronx), Westchester, Putnam, Dutchess, Rockland, and Orange Counties in New York, as well Fairfield and New Haven Counties in Connecticut.
“This project is what Metro-North’s core mission is all about — delivering excellent customer service and improving regional mobility,” she said.
Metro-North Railroad rolling stock. The Metro-North Railroad is a commuter railroad serving northern suburbs of New York City. It principally uses a fleet of electric railcars for its services; diesel locomotives and push-pull coaches are in use as well for non-electrified portions of the system.
They can also contact Metro-North Customer Service Center by calling 511, the New York State Travel Information Line, and saying: Metro-North Railroad.
West Haven station is a commuter rail station on the Metro-North Railroad's New Haven Line, located in West Haven, Connecticut. The station was built on Sawmill Road between Hood Terrace and Railroad Avenue, in the Elm Street-Wagner Place neighborhood.
For Metro-North and the LIRR, customers who buy tickets with the MTA eTix app, can take advantage of promotional fares, especially for trips within New York City.