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Employee self-service (ESS) provides employees access to their personal records and details. ESS features include allowing employees to change their contact details, banking information, and benefits.
Self-service password reset (SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk.
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An enterprise portal, also known as an enterprise information portal (EIP), is a framework for integrating information, people and processes across organizational boundaries in a manner similar to the more general web portals.
Due to scheduled program upgrades, the Citizen Self Service (CSS) Portal will be unavailable Thursday, March 24 through Sunday, March 27. City staff will also not have access to the system...
Self-service technologies ( SSTs) are technological interfaces allowing customers to produce services independent of involvement of direct service employee. [1]
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An intranet is a computer network for sharing information, easier communication, collaboration tools, operational systems, and other computing services within an organization, usually to the exclusion of access by outsiders. [1] The term is used in contrast to public networks, such as the Internet, but uses the same technology based on the ...