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A bank teller (often abbreviated to simply teller) is an employee of a bank whose responsibilities include the handling of customer cash and negotiable instruments. In some places, this employee is known as a cashier or customer representative. Tellers also deal with routine customer service at a branch.
Many employers require employees to be cashiers in order to move up to customer service or other positions. Cashiers are at risk of repetitive strain injuries due to the repeated movements often necessary to do the job, such as entering information on a keypad or moving product over a scanner.
The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service.
Anyone skilled in customer service knows an upset client doesn't always lead with their actual problem; it's up to you to drill down to assess what is happening and how you can help. Explain...
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients.
Job duties include: Welcoming our customers, answering questions, providing advice or recommendations, ringing up sales, answering phones, restocking of hard goods and some light watering of ...