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HP Business Service Management (BSM) is an end-to-end management software tool that integrates network, server, application and business transaction monitoring. [1] HP Business Service Management is developed and marketed by the HP Software Division . HP introduced HP Business Service Management 9.0 as a common single platform for managing ...
Trade. Business and economics portal. v. t. e. Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex ...
Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. [1] [2] [3] It is an alternative to the break/fix or on-demand ...
A service desk has a more broad and user-centered approach which is designed to provide the user with an informed single point of contact for all IT requirements. A service desk seeks to facilitate the integration of business processes into the service management infrastructure.
Service integration and management. Service Integration and Management (SIAM) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single business-facing IT organization. It aims at seamlessly integrating interdependent services from various ...
The Information Technology Infrastructure Library ( ITIL) is a set of practices and a framework for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business. [1]
Data center management [1] is the collection of tasks performed by those responsible for managing ongoing operation of a data center. [2] This includes Business service management and planning for the future. Historically, "data center management" was seen as something performed by employees, with the help of tools collectively called data ...
Business administration. Operations management for services has the functional responsibility for producing the services of an organization and providing them directly to its customers. [1] : 6–7 It specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible product.
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