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HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in the near future, which will include MTA agents traveling around the station helping riders wherever...
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the Atlantic Avenue–Barclays Center station, were to open in early 2023.
A major change for the new Customer Service Centers will be that the MTA agents won't remain inside the structures, but instead make their way around their respective stations looking to...
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at Flushing–Main Street, were to open in early 2023.
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the Coney Island–Stillwell Avenue station, were to open in early 2023.
The new Customer Service Center opening at the 168th Street stop will also come with an expanded and more nomadic role for booth agents.
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the 161st Street–Yankee Stadium station, were to open in early 2023.
NEW YORK, NY — The MTA and New York City reached a deal in the midst of a pandemic to redevelop the transit authority's former Madison Avenue headquarters and generate $1 billion for the MTA ...
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at St. George Terminal, were to open in early 2023.
NEW YORK, NY — The Metropolitan Transportation Authority rolled out a new smartphone app and website Monday morning that aim to streamline how straphangers plan their commutes.