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They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
That means jobs will have to evolve. Between now and 2030, the U.S. business landscape will see extensive disruption to the tune of “about 12 million” occupational transitions, Ellingrud said.
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
June 4, 2024 at 1:15 PM. Alexandra Kruspe/Shutterstock. John Diles out of Athens, Ohio, was de-platformed from his job driving for Lyft because his sidekick was a beautiful Collie dog named Albert ...
Customer Service Jobs Available in the North Reading Area - North Reading, MA - Check out the latest part-time and full-time positions in the area.
Meanwhile, a McKinsey study has warned that AI could force nearly 12 million US workers to switch jobs by 2030—with admin, manufacturing and sales workers among those most likely to be impacted.