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Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
If you need help, our Customer Service is happy to assist you. We also offer a number of self-service options that allow you to solve your issue.
Visit the Amazon device and digital services help portal to set up your device, troubleshoot issues, or manage your account. You also have options to solve issues via online chat, or by calling customer service.
Kindle E-Reader Help. Get help setting up and troubleshooting common issues with your Kindle E-reader. Learn how to connect your Kindle E-Reader to the internet and troubleshoot issues.
Accelerate time to value at every phase of your cloud journey with support, training, professional, and managed services that help your organization design, build, secure, and operate on AWS. Learn about Customer Enablement services »
Get help using and troubleshooting common issues with Amazon Echo. What Do the Lights on Your Echo Device Mean? The lights on your Echo device are how the device communicates its status. What Is Alexa Voice ID?
Fire TV Support. Get help setting up and troubleshooting common issues with Fire TV devices. Try these troubleshooting steps if you can't connect to Wi-Fi, your videos are buffering, or you see "Home is Currently Unavailable."
Get Support Registering Your Fire Tablet; Install Your Fire Tablet Software Update Manually; Reset Lock Screen Password or PIN on Your Fire Tablet; Resolve Startup Issues on Your Fire Tablet
What Devices Currently Support Prime Video Profiles? Lock Your Prime Video Profile; Reset Your Prime Video Profile or Account PIN; Restrict Creation and Removal of Prime Video Profiles
Amazon Customer Service will answer any inquiries from your customers directly, 24/7, via phone, chat, or email. You will receive a monthly email summarizing the previous month's performance. Customer Service by Amazon is currently available for Amazon stores in the United States, Germany and Japan.