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The complaint details stories from five New Yorkers who depend on Access-A-Ride trips and have difficulties traveling on buses and subways, among them 70-year-old Valerie Britt.
The MTA may be violating New York City Human Rights Law for requiring people with disabilities to book Access-A-Ride trips by 5 p.m. the day before travel, a federal judge has found.
The Access-A-Ride paratransit services are provided by various independent contractors, mostly using vehicles owned by the MTA, with some exceptions. Although all buses are wheelchair-accessible, these vehicles provide an accessible transport option for MTA riders.
James Laverty, 72, has been charged with grand larceny and other crimes for allegedly bilking the MTA out of nearly $70,000 by submitting bogus claims for rides requested using a mobile phone...
Like all Offices of Inspector General, MTA OIG audits and investigations are frequently generated from tips and complaints received from various sources including MTA riders, workers, and third parties. In 2019, the OIG received the largest amount of complaints in the office's history. History
Number of vehicles. 2,429 commuter rail cars. 6,418 subway cars. 61 SIR cars. 5,725 buses [1] The Metropolitan Transportation Authority ( MTA) is a public benefit corporation responsible for public transportation in the New York City metropolitan area of the U.S. state of New York.
As part of the 2018 MTA Action Plan, the MTA would improve the Access-A-Ride interface to make the ride-hailing, vehicle scheduling, and traveling processes easier.: 42 During the COVID-19 pandemic, there was an increase in the reports of AAR trips that were canceled, in part because of traffic congestion and a shortage of drivers.
The MTA is preparing to test a program that will let people in its Access-A-Ride program hail a taxi from their smartphones, the agency announced Wednesday.
At a presentation in May 2019, the MTA's Capital Program Oversight Committee specified the following items to be implemented at an unspecified future date: launch a mobile app, allow customers to pay with OMNY Cards on Access-a-Ride paratransit vehicles, and add OMNY readers on Select Bus Service buses to support all-door boarding.
Federal class-action lawsuit seeks a temporary restraining order and injunction against the MTA. Eric Blattberg , Neighbor Posted Wed, Apr 7, 2010 at 7:36 pm ET | Updated Thu, Apr 8, 2010 at 11:22 ...