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Receive and investigate complaints from any source or upon his own initiative concerning alleged abuses, frauds, and service deficiencies, relating to the MTA. Initiate such reviews as he deems appropriate of the operations of the MTA to identify areas in which performance might be improved and available funds used more effectively.
Metropolitan Transportation Authority. The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. Overview.
The San Francisco Municipal Transportation Agency (SFMTA or San Francisco MTA) is an agency created by consolidation of the San Francisco Municipal Railway (Muni), the Department of Parking and Traffic (DPT), and the Taxicab Commission.
The 168th Street 1, A and C stop will receive a Customer Service Center within the station by the end of 2023. A major change for the new Customer Service Centers will be that the MTA agents won't ...
(MTA) Reasons for the lowest ratings hinged on a few key — and likely unsurprising — factors, said Shanifah Rieara, the MTA's acting chief customer officer.
Two Queens state lawmakers announced Wednesday their four-year plan to gradually eliminate fares on local MTA buses and Select Bus Services, proposing that yearly funding increase from $200 ...
Rider complaints on social media intensified during the crisis: by mid-2018, there were 2,500 daily complaints to the MTA's and subway's Twitter accounts.
NEW YORK CITY, NY – The MTA's boss admitted this week what every New Yorker already knows – service sucks. "Our customers are right; we aren't very good right now," said Joe Lhota, who is in ...
Contact AOL customer support. The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
Five New Yorkers with disabilities filed a class action lawsuit this week to force MTA officials to extend half-price and discounted fares to people who use the Access-A-Ride paratransit system.