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  2. Budtender - Wikipedia

    en.wikipedia.org/wiki/Budtender

    According to Merriam-Webster, [3] budtender is a portmanteau that combines the word bartender and bud.Like a bartender, budtenders serve customers within a licensed establishment while the word bud is referring to the dried flower tops of Cannabis used for consumption. [4]

  3. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments, and refers to the ...

  4. Amazon (company) - Wikipedia

    en.wikipedia.org/wiki/Amazon_(company)

    Amazon Pharmacy is an online delivery service dedicated to prescription drugs, launched in November 2020. The service provides discounts up to 80% for generic drugs and up to 40% for branded drugs for Prime subscribe users. The products can be purchased on the company's website or at over 50,000 bricks-and-mortar pharmacies in the United States ...

  5. Chief customer officer - Wikipedia

    en.wikipedia.org/wiki/Chief_customer_officer

    A chief customer officer (CCO) is the executive responsible in customer-centric companies for the total relationship with an organization’s customers. This position was developed to provide a single vision across all methods of customer contact.

  6. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.

  7. Chief revenue officer - Wikipedia

    en.wikipedia.org/wiki/Chief_revenue_officer

    There are a few key personal and professional attributes that define a successful Chief Revenue Officer: Results-oriented: A CRO assumes a long-term, integrated perspective while also striving to drive quarterly revenue results – he or she commits to short-term results, forecasts future revenue, and takes accountability for both short-term success and longer-term strategy [2]

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