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  2. Amazon to add 5,000 work-from-home jobs, many with benefits - AOL

    www.aol.com/finance/2017-04-06-amazon-to-add-5...

    The e-commerce giant announced Thursday that it plans to add 5,000 part-time work-from-home jobs for its Virtual Customer Service program over the next year. Folks hired for these positions will ...

  3. Amazon tells staff to get back to office five days a week - AOL

    www.aol.com/amazon-ends-working-home-office...

    September 17, 2024 at 7:05 AM. Amazon has faced protests over previous changes to working from home [Getty Images] Amazon is ordering staff back to the office five days a week as it ends its ...

  4. Amazon axed more than 100 customer service managers in CEO ...

    www.aol.com/finance/amazon-axed-more-100...

    Amazon axed more than 100 customer service managers in CEO Andy Jassy’s latest job cuts. Amazon on Wednesday slashed layers of middle management in some of its customer service divisions as part ...

  5. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    Google Assistant running on a Pixel XL smartphone. A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to ...

  6. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

  7. Amazon (company) - Wikipedia

    en.wikipedia.org/wiki/Amazon_(company)

    Amazon Maritime, Inc. holds a Federal Maritime Commission license to operate as a non-vessel-owning common carrier (NVOCC), which enables the company to manage its shipments from China into the United States. [114] Amazon Pharmacy is an online delivery service dedicated to prescription drugs, launched in November 2020. The service provides ...

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