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Got A Subway Station Complaint? MTA To Host 'Office Hours' - New York City, NY - Managers will hold office hours for riders twice a month at subway stations on a rotating basis during the morning ...
The MTA Inspector General is nominated by the New York State Governor and must be confirmed by the New York State Senate. [1] [13] The agency's creation was requested by then-Governor Mario Cuomo. [14] The first MTA Inspector General was Sidney Schwartz. [15] In 2019, Carolyn Pokorny became the first female MTA Inspector General. [16]
But a survey released Monday amid a seven-hour-long MTA board meeting used 175,000 responses from straphangers to craft what amounts to a subway bottom-five list. The lowest-rated stations are ...
The authority will refund part of your money based on how many days were left on the card when it was lost. Since October, the web site has seen 3,800 online claims of lost or stolen cards ...
For other similarly named entities, see Metropolitan Transit Authority and MTA (disambiguation). The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. The Metropolitan Transportation Authority (MTA ...
MTA Regional Bus Operations (RBO) is the surface transit division of the Metropolitan Transportation Authority (MTA). It was created in 2008 to consolidate all bus operations in New York City operated by the MTA. As of February 2018, MTA Regional Bus Operations runs 234 local routes, 71 express routes, and 20 Select Bus Service routes.
NEW YORK CITY, NY – The MTA's boss admitted this week what every New Yorker already knows – service sucks. "Our customers are right; we aren't very good right now," said Joe Lhota, who is in ...
[30] [31] The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at 34th Street–Penn Station, were to open in early 2023.