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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  3. Traveloka - Wikipedia

    en.wikipedia.org/wiki/Traveloka

    Customer services are provided 24-7 in local languages. The platform allowed four methods of communication in 2017: a desktop portal, a mobile portal, iOS and Android applications, and direct calls.

  4. Directorate General of Customs and Excise - Wikipedia

    en.wikipedia.org/wiki/Directorate_General_of...

    The Directorate General of Customs and Excise ( Indonesian: Direktorat Jenderal Bea dan Cukai abbreviated Bea Cukai or DJBC) is an Indonesian government agency under Ministry of Finance that serves the community in the field of customs and excise. The Directorate General of Customs and Excise has the duty to organize the formulation and ...

  5. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    PT Gojek Indonesia (stylized in all lower case and stylized j as goȷek, formerly styled as GO-JEK) is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta. Gojek was first established in Indonesia in 2009 as a call center to connect consumers to courier delivery and two-wheeled ride-hailing services.

  6. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality. Service quality ( SQ ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm. [2]

  7. Telkomsel - Wikipedia

    en.wikipedia.org/wiki/Telkomsel

    PT Telekomunikasi Selular, trading as Telkomsel, is an Indonesian telecommunications company founded in 1995. Its ownership is divided between Telkom Indonesia (69.9%) and Singtel (30.1%), which serves as Telkom's consumer services arm starting 1 July 2023 by its management takeover of IndiHome. [1] It is headquartered alongside Telkom in the ...

  8. List of companies of Indonesia - Wikipedia

    en.wikipedia.org/wiki/List_of_companies_of_Indonesia

    Location of Indonesia. Indonesia is a unitary sovereign state and transcontinental country located mainly in Southeast Asia with some territories in Oceania. Indonesia's economy is the world's 16th largest by nominal GDP and the 8th largest by GDP at PPP, the largest in Southeast Asia, and is considered an emerging market and newly industrialised country.

  9. Indonesian language - Wikipedia

    en.wikipedia.org/wiki/Indonesian_language

    Indonesian ( Bahasa Indonesia; [baˈhasa indoˈnesija]) is the official and national language of Indonesia. [8] It is a standardized variety of Malay, [9] an Austronesian language that has been used as a lingua franca in the multilingual Indonesian archipelago for centuries. Indonesia is the fourth most populous nation in the world, with over ...

  10. Agency for Language Development and Cultivation - Wikipedia

    en.wikipedia.org/wiki/Agency_for_Language...

    The agency was founded in 1947 as the Language and Culture Research Institute ( Instituut voor Taal en Cultuur Onderzoek, ITCO), part of the University of Indonesia. It was headed by Gerrit Jan Held. Parallel to this, the newly formed Indonesian government, having just declared independence in 1945, created the Balai Bahasa ("Language Bureau ...

  11. Languages of Indonesia - Wikipedia

    en.wikipedia.org/wiki/Languages_of_Indonesia

    The official language of Indonesia is Indonesian [7] (locally known as bahasa Indonesia ), a standardised form of Malay, [8] which serves as the lingua franca of the archipelago. The vocabulary of Indonesian borrows heavily from regional languages of Indonesia, such as Javanese, Sundanese and Minangkabau, as well as from Dutch, Sanskrit ...