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  2. HP Business Service Management - Wikipedia

    en.wikipedia.org/wiki/HP_Business_Service_Management

    HP Business Service Management (BSM) is an end-to-end management software tool that integrates network, server, application and business transaction monitoring. HP Business Service Management is developed and marketed by the HP Software Division .

  3. Service management - Wikipedia

    en.wikipedia.org/wiki/Service_management

    Trade. Business and economics portal. v. t. e. Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex ...

  4. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    The Information Technology Infrastructure Library (ITIL) is a set of practices and a framework for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.

  5. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control information technology (IT) services offered to customers.

  6. Managed services - Wikipedia

    en.wikipedia.org/wiki/Managed_services

    Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. [1] [2] [3] It is an alternative to the break/fix or on-demand ...

  7. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    Service Integration and Management (SIAM) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single business-facing IT organization. It aims at seamlessly integrating interdependent services from various internal and external service ...

  8. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    Operations management for services has the functional responsibility for producing the services of an organization and providing them directly to its customers. [1] : 6–7 It specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible product.

  9. Strategic service management - Wikipedia

    en.wikipedia.org/wiki/Strategic_Service_Management

    Strategic service management. Strategic service management ( SSM) is a business strategy that aims to optimize the post-sales service that a company provides, by synchronizing service parts and resources forecasting, service partners, workforce technicians, and service pricing.

  10. Business service management - Wikipedia

    en.wikipedia.org/?title=Business_service...

    Language links are at the top of the page. Search. Search

  11. HP Business Service Automation - Wikipedia

    en.wikipedia.org/wiki/HP_Business_Service_Automation

    HP Business Service Automation was a collection of software products for data center automation from the HP Software Division of Hewlett-Packard Company. The products could help Information Technology departments create a common, enterprise-wide view of each business service; enable the automation of change and compliance across all devices ...

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