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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", although its official name is "directory assistance".
A reverse telephone directory (also known as a gray pages directory, criss-cross directory or reverse phone lookup) is a collection of telephone numbers and associated customer details.
Historically known for distributing yellow pages phone books across Canada, into the 21st century YPG has primarily shifted to digital marketing services, though they also operate the YellowPages.ca local business search engine and Canada411 online phone directory, and still print phone books on a limited basis to some customers as of 2024.
Callers then identify the city and state for the desired information, and can then search either by name or by business type. Free directory assistance is also available from an application for the iPhone and Android mobile phones, and from their website. The service, provided entirely by computer and with no human operators, uses a voice ...
In the North American Numbering Plan (covering Canada, the United States, and parts of the Caribbean ), directory assistance may be contacted by dialing 4-1-1 (one of the N11 codes ). To get a listing in a remote or non-local area code, directory assistance is available at 1- area code -555-1212.
A reverse telephone directory is sorted by phone number, so the name and address of a subscriber is looked up by phone number. See also. City directory; References