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  2. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A service-level agreement (SLA) is an agreement between a service provider and a customer. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. [1] The most common component of an SLA is that the services should be provided to the customer as agreed upon ...

  3. Small Business Administration - Wikipedia

    en.wikipedia.org/wiki/Small_Business_Administration

    The SBA was created on July 30, 1953, by Republican President Eisenhower with the signing of the Small Business Act, currently codified at 15 U.S.C. ch. 14A.The Small Business Act was originally enacted as the "Small Business Act of 1953" in Title II (67 Stat. 232) of Pub. L. Tooltip Public Law (United States) 83–163 (ch. 282, 67 Stat. 230, July 30, 1953); The "Reconstruction Finance ...

  4. Standard form contract - Wikipedia

    en.wikipedia.org/wiki/Standard_form_contract

    A standard form contract (sometimes referred to as a contract of adhesion, a leonine contract, [a] a take-it-or-leave-it contract, or a boilerplate contract) is a contract between two parties, where the terms and conditions of the contract are set by one of the parties, and the other party has little or no ability to negotiate more favorable terms and is thus placed in a "take it or leave it ...

  5. Cross-Strait Service Trade Agreement - Wikipedia

    en.wikipedia.org/wiki/Cross-Strait_Service_Trade...

    The Cross-Strait Service Trade Agreement, commonly abbreviated CSSTA and sometimes alternatively translated Cross-Strait Agreement on Trade in Services, is a treaty between the People's Republic of China and the Republic of China (Taiwan) that was signed in June 2013.

  6. Shared services - Wikipedia

    en.wikipedia.org/wiki/Shared_services

    Shared services. Shared services is the provision of a service by one part of an organization or group where that service had previously been found in more than one part of the organization or group. Thus the funding and resourcing of the service is shared and the providing department effectively becomes an internal service provider.

  7. Master service agreement - Wikipedia

    en.wikipedia.org/wiki/Master_service_agreement

    A master service agreement, sometimes known as a framework agreement, is a contract reached between parties, in which the parties agree to most of the terms that will govern future transactions or future agreements. A master agreement delineates a schedule of lower-level service agreements, permitting the parties to quickly enact future ...

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