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Interbank fund transfers and Credit card/Ready Credit/loan repayments (via interbank funds transfers) are possible only if the respective bank is offering the service via the MEPS shared ATM network. Phone Banking. Citibank Berhad's phone banking service, CitiPhone, is available 24 hours a day.
The bank introduced its First National City Charge Service credit card—popularly known as the "Everything card" and later to become MasterCard—in 1967. Also in 1967, First National City Bank was reorganized as a one-bank holding company, First National City Corporation, or "Citicorp" for short.
Diners Club was the first to introduce credit cards in India. Kali Mody is credited with opening the first Diners franchise in the country in 1961, which started an invitation-only credit card issuance. Its cards have been offered by Citibank, followed by HDFC Bank which took over in 2011.
UnionPay had partnered with JETCO in Hong Kong and Macau until 1 January 2006. As of January 2013, Bank of East Asia and Citibank were the only banks allowed to independently issue UnionPay credit cards in Hong Kong and the mainland.
The Malaysian Electronic Payment System (MEPS) is an interbank network service provider in Malaysia. In August 2017, MEPS merged with Malaysian Electronic Clearing Corporation Sdn Bhd (MyClear) to form Payments Network Malaysia Sdn Bhd (PayNet).
In 1989, Citi was the first foreign bank to introduce credit cards in Indonesia. In 1993, CitiPhone, a 24 hours a day, 7 days a week customer service program was launched. In 2013, Citi launched CitiMobile. In 2023, United Overseas Bank acquired Citi's consumer business in Malaysia, Indonesia, Thailand, and Vietnam. Legal issues
If you have questions that could best be answered by a Citibank customer service representative, call one of the following numbers: Online banking support: 1-800-374-9700 TTY: 1-877-693-0372
Most mainline banks are now members of MEPS ATM. Withdrawal charges normally are about RM1 for major banks except where stated (as much as RM5 each time). All Visa card are non-embossed type except for Citibank Ready Credit accounts. Bank Rakyat, Muamalat, OCBC Bank do not co-brand their cards except for ATM use only.
eNETS is an online payment gateway services. It enables payment from all major credit cards and currencies as well as Direct Debit (internet banking payments) from the major banks in Singapore and China, including DBS (Singapore and Hong Kong), UOB, OCBC, Citibank and BNU. NETS eCommerce
On 28 August 2023, OCBC's banking services were disrupted by a technical problem at about 8.33am, which affected both consumer and banking customers. The affected services included the bank's internet and mobile banking platforms, the PayNow service, ATMs, cards, and Velocity, the bank's digital business banking platform.