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The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in...
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You can talk to a live person 24/7 about any AOL-related issue you need help with, and it comes with a password manager for your computer and mobile devices and anti-virus protection at no ...
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In 2018, the company announced its AI offering, allowing customers to create AI-powered chatbots to answer consumer messages, alongside human customer service staff.
Social shopping – Allowing e-commerce to provide their users live chat sessions and shared shopping lists so they can communicate with their friends or other shoppers for advice. Business examples
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