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Like all Offices of Inspector General, [8] MTA OIG audits and investigations are frequently generated from tips and complaints received from various sources including MTA riders, workers, and third parties. [9] [10] In 2019, the OIG received the largest amount of complaints in the office's history. [11] [12]
2017–2021 New York City transit crisis. In 2017, New York Governor Andrew Cuomo declared a state of emergency for the Metropolitan Transportation Authority (MTA) due to ongoing reliability and crowding problems with mass transit in New York City. This order applied particularly to the New York City Subway, which was the most severely affected ...
NEW YORK CITY, NY — The MTA is looking for feedback from riders on the safety, cleanliness, and maintenance of its station. On Tuesday, The MTA announced that group station managers will hold ...
NEW YORK CITY — Hundreds of attacks against MTA workers between 2019 and 2020 went unrecorded, according to official documents circulated on line this month. The unreported assaults— which ...
In 2011 the MTA encouraged Metropolitan 885 Third Avenue to fully-replace the escalator, but the company went with a short-term fix instead, according to a letter sent by the MTA to the firm last ...
Metropolitan Transportation Authority. The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. The Metropolitan Transportation Authority (MTA) is a public benefit corporation responsible for public ...
After being hit with commuter complaints about the lack of leg room on the latest MTA express buses, the transit agency has agreed to adjust seat configurations on more than 250 of its newest ...
In April 2018, in response to a citywide transit crisis and complaints about the general quality of MTA bus service, the MTA published a Bus Action Plan detailing 28 suggestions to improve the bus system. Within twelve months, targeted corridor improvements were to be implemented, some bus stops would be removed to speed up service, and off ...