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  2. Do you have complaints about NYC subway stations? Here ... - AOL

    www.aol.com/news/complaints-nyc-subway-stations...

    The MTA's group station manager office hours program is now underway, and they want to hear your complaints. The program allows subway riders to speak directly with MTA managers to share their ...

  3. NJ Transit To Refund Unused Tickets Amid Customer Backlash

    patch.com/new-jersey/across-nj/nj-transit-refund...

    According to a NJ Transit news release, refunds will start on Aug. 1 and continue through Dec. 31. Refunds also apply to rail 10-trip tickets, the equivalent of 10 one-way rail tickets purchased ...

  4. Metropolitan Transportation Authority - Wikipedia

    en.wikipedia.org/wiki/Metropolitan...

    Number of vehicles. 2,429 commuter rail cars. 6,418 subway cars. 61 SIR cars. 5,725 buses [1] The Metropolitan Transportation Authority ( MTA) is a public benefit corporation responsible for public transportation in the New York City metropolitan area of the U.S. state of New York.

  5. MTA Boss Admits What New Yorkers Already Know: Service Sucks

    patch.com/new-york/new-york-city/mta-boss-admits...

    The transit boss also said the MTA will review its organizational structure over the next 30 days. Lhota pointed to the MTA’s work after Hurricane Sandy to rally the troops.

  6. MTA Blames Canceled Express Bus Trips On Driver Shortages

    patch.com/new-york/new-york-city/mta-blames...

    Even as the MTA pointed to agency data showing that express bus service delivery is at 95.4% in 2024 — one of the highest figures since the start of the pandemic — the canceled runs have piled ...

  7. 2017–2021 New York City transit crisis - Wikipedia

    en.wikipedia.org/wiki/2017–2021_New_York_City...

    2017–2021 New York City transit crisis. In 2017, New York Governor Andrew Cuomo declared a state of emergency for the Metropolitan Transportation Authority (MTA) due to ongoing reliability and crowding problems with mass transit in New York City. This order applied particularly to the New York City Subway, which was the most severely affected ...

  8. Massachusetts Bay Transportation Authority - Wikipedia

    en.wikipedia.org/wiki/Massachusetts_Bay...

    The Massachusetts Bay Transportation Authority (abbreviated MBTA and known colloquially as " the T ") [3] [4] is the public agency responsible for operating most public transportation services in Greater Boston, Massachusetts. The MBTA transit network includes the MBTA subway with three metro lines (the Blue, Orange, and Red lines), two light ...

  9. Harlem Train Station To Get New Customer Service ... - Patch

    patch.com/new-york/harlem/harlem-train-station...

    The 125th Street 4, 5, 6 stop with install the Customer Service Center within the station by the end of 2023. A major change for the new Customer Service Centers will be that the MTA agents won't ...