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The MTA Regional Bus Operations bus fleet is a fleet of buses in fixed-route service in New York City under the "MTA New York City Bus" (also known as New York City Transit or NYCT) and "MTA Bus" brands, both of which operate local, limited, express and Select Bus Service routes.
The New York City Transit Authority (also known as NYCTA, the TA, or simply Transit, and branded as MTA New York City Transit) is a public-benefit corporation in the U.S. state of New York that operates public transportation in New York City.
Internally, the MTA also uses the names, both for legal reasons and to describe lines, services and locations without ambiguity. Although the three major subway systems are now unified, the terms BMT, IRT and IND are still used in line, structure and building descriptions and capital contract specifications.
HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in the near future, which will include MTA agents traveling around the station helping riders wherever they...
According to the MTA, overall satisfaction of Long Island Rail Road customers was at 84 percent, down two percentage points from the prior year.
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at St. George Terminal, were to open in early 2023.
Anyone skilled in customer service knows an upset client doesn't always lead with their actual problem; it's up to you to drill down to assess what is happening and how you can help. Explain how ...
The MTA Police Department is the primary railroad police agency in New York State and Connecticut. The New York City subways are patrolled by the NYPD Transit Bureau under contract since 1994. Since 2019, the MTA Police has officers conducting daily subway patrols in New York City in an effort to assist the NYPD in addressing quality of life ...
The San Francisco Municipal Transportation Agency (SFMTA or San Francisco MTA) is an agency created by consolidation of the San Francisco Municipal Railway (Muni), the Department of Parking and Traffic (DPT), and the Taxicab Commission.
MYmta. MYmta is a mobile application -based passenger information display system developed by the Metropolitan Transportation Authority (MTA) of New York City. A beta version of the app was launched on July 2, 2018, and as of June 2019 is still undergoing beta testing.