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Like all Offices of Inspector General, MTA OIG audits and investigations are frequently generated from tips and complaints received from various sources including MTA riders, workers, and third parties. In 2019, the OIG received the largest amount of complaints in the office's history. History
MYmta is a mobile application -based passenger information display system developed by the Metropolitan Transportation Authority (MTA) of New York City. A beta version of the app was launched on July 2, 2018, and as of June 2019 is still undergoing beta testing. While other applications exist which serve similar functions, MYmta is an all-in ...
Rider complaints on social media intensified during the crisis: by mid-2018, there were 2,500 daily complaints to the MTA's and subway's Twitter accounts. [35] In January 2018, average weekday on-time performance had dropped from 65% to 58.1%, and there were more than 76,000 delayed trains, which reached their terminus at least five minutes ...
The bottom-five worst subway stations — according to an MTA survey — may (not) surprise you. Matt Troutman , Patch Staff Posted Mon, Sep 19, 2022 at 5:07 pm ET | Updated Mon, Sep 19, 2022 at 8 ...
NEW YORK CITY, NY – The MTA's boss admitted this week what every New Yorker already knows – service sucks. "Our customers are right; we aren't very good right now," said Joe Lhota, who is...
The 125th Street 4, 5, 6 stop with install the Customer Service Center within the station by the end of 2023. A major change for the new Customer Service Centers will be that the MTA agents won't ...
Number of vehicles. 2,429 commuter rail cars. 6,418 subway cars. 61 SIR cars. 5,725 buses [1] The Metropolitan Transportation Authority ( MTA) is a public benefit corporation responsible for public transportation in the New York City metropolitan area of the U.S. state of New York.
NEW YORK CITY — The MTA violated the human rights of more than 160,000 New Yorkers with disabilities by denying them access to discounted fares, a new civil complaint contends.
1. Two Queens state lawmakers announced Wednesday their four-year plan to gradually eliminate fares on local MTA buses and Select Bus Services, proposing that yearly funding increase from $200 ...
Website. wmata .com. The Washington Metropolitan Area Transit Authority ( WMATA / wəˈmɑːtə / wə-MAH-tə ), [3] commonly referred to as Metro, is a tri-jurisdictional public transit agency that operates transit service in the Washington metropolitan area. WMATA was created by the United States Congress as an interstate compact between ...