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Passengers pay for subway and bus rides at faregates in station entrances or fareboxes in the front of vehicles; MBTA employees manually check tickets on the commuter rail and ferries. For paratransit service, instead of physical fare media passengers maintain an account to which funds can be added by web site, phone, mail, or in-person visit. [95]
The MTA Police Department is the primary railroad police agency in New York State and Connecticut. The New York City subways are patrolled by the NYPD Transit Bureau under contract since 1994. Since 2019, the MTA Police has officers conducting daily subway patrols in New York City in an effort to assist the NYPD in addressing quality of life ...
The MTA hired Andy Byford as the president of the New York City Transit Authority in November 2017. [77] [78] Previously CEO at the Toronto Transit Commission, Byford assumed his new position in January 2018. MTA leadership expected that Byford would be able to devise solutions to fix the NYCTA's reliability issues, particularly those of the ...
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Johnson decided to remove the 2007 Western Extension from the congestion charging zone beginning on January 4, 2011, to increase the basic charge to £10, and also to introduce an automated payment system called Congestion Charging Auto Pay (CC Auto Pay), which will charge vehicles based on the number of charging days a vehicle travels within ...
In November 2017, the MBTA Fiscal and Management Control Board approved a $723 million contract with Cubic Corporation to replace the original CharlieCard and CharlieTicket with a new system ("AFC 2.0", for Automated Fare Collection) by 2021, that would allow fare gates to be compatible with contactless payment systems that have since been ...
The MTA has installed retail spaces within paid areas in selected stations, including the station concourses of the Times Square–Port Authority complex, the 59th Street–Columbus Circle station, and the 47th–50th Streets–Rockefeller Center station. [69] In the 1980s, the MTA operated around 350 retail spaces in the subway system. [69]