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The New York City Transit Authority (also known as NYCTA, the TA, or simply Transit, and branded as MTA New York City Transit) is a public-benefit corporation in the U.S. state of New York that operates public transportation in New York City.
In April 2018, the MTA started testing MYmta, which provides arrival information for MTA railroad, subway, and bus routes; escalator and elevator outage information; and real-time service changes.
The largest union of the MBTA is the Carmen's Union (Local 589), representing bus and subway operators. This includes full and part-time bus drivers, motorpersons and streetcar motorpersons, full and part-time train attendants, and Customer Service Agents (CSAs).
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HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in the near future, which will include MTA agents traveling around the station helping riders wherever they...
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Here's How To Pay For Subway Rides With Your Phone. Straphangers will be able to test the MTA's new tap-to-pay fare system starting Friday. Here's what you need to know about OMNY.
Unlimited weekly rides for OMNY customers isn't the only change in fares that Lieber and other MTA officials announced. Find out what's happening in New York City with free, real-time updates from ...
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the Atlantic Avenue–Barclays Center station, were to open in early 2023.
Live information. Similar to the MTA's Subway Time app, MYmta includes live subway arrival times. Similarly, the app also includes live bus arrival times and map tracking with functionality similar to that found in the MTA Bus Time app.